Effective Date: June 28, 2023.
1. Information We Collect
1.1 Personal Information
When you sign up for our music lessons or use our website, we may collect personal information that can be used to identify you, such as your name, email address, phone number, and billing information.
1.2 Usage Information
We may also collect non-personal information about how you interact with our website, including but not limited to your IP address, browser type, operating system, device information, and browsing patterns.
2. Use of Information
2.1 Personal Information
We may use the personal information you provide to us in the following ways:
- To process and fulfill your music lesson bookings and provide you with the requested services.
- To communicate with you about your lessons, including scheduling updates, changes, or cancellations.
- To respond to your inquiries and provide customer support.
- To send you promotional materials, special offers, newsletters, and other relevant information about our services unless you opt out of such communications.
- To improve our website, services, and customer experience.
- To enforce our terms of service and policies.
- To comply with applicable legal obligations.
2.2 Usage Information
We may use the usage information collected to analyze trends, track website usage, improve our services, and enhance the overall user experience. This information is generally aggregated and anonymized, and it does not personally identify you.
3. Information Sharing
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, delivering services, or conducting business activities on our behalf. These service providers are contractually obligated to protect the confidentiality and security of your information and are prohibited from using your information for any other purposes.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a legal obligation, or enforce our website policies.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
4. Data Security
We take reasonable measures to protect the security and integrity of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and assume no liability for any unauthorized access or disclosure of your personal information.
5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
6. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we may have inadvertently collected information from a child under 13, please contact us immediately, and we will promptly remove such information from our records.
Last Updated: June 28, 2023
Cancellations/Make-Up Lessons/Rescheduling Policy:
At Chroma Music Studio, we understand that unforeseen circumstances may arise, requiring the cancellation or rescheduling of music lessons. We strive to accommodate our students' needs while maintaining an effective and efficient lesson schedule. To ensure fairness and clarity, we have established the following cancellation and rescheduling policies. Please note that any scheduling requests should not be made through teachers, but directly to Chroma Music Studio’s administration at (437) 473-0126 or email@example.com.
We appreciate your understanding and cooperation in adhering to this policy, as it allows us to maintain a fair and organized learning environment for all students. If you have any questions or require further clarification, please do not hesitate to reach out to our administration at firstname.lastname@example.org.
Missed Lesson Policy:
If a student misses a scheduled lesson without following our cancellation/make-up policy, a full lesson fee will still be charged due to loss of time and travel costs for our teachers. If a student cancels a make-up lesson, a full lesson fee will still be charged as make-up credits cannot be applied to make-up lessons.
We strive to provide exceptional music education while ensuring clarity and fairness in our financial transactions. To maintain a smooth payment process, we have established the following payment policy:
If you have any questions or require further clarification regarding our payment policy, please do not hesitate to contact our administration at info@chromamusicstudio.
We appreciate your commitment to your music education and adherence to our payment policy.
In-home Safety Policy:
At Chroma Music Studio, the safety and well-being of our students and teachers are of utmost importance. We are committed to providing a safe and secure learning environment during in-home music lessons. At any time, if there are unsafe working conditions inside a home that may cause harm to our teachers or students, lessons will be terminated immediately until the dangers are fixed and/or removed. To ensure the safety of everyone involved, we have implemented the following safety policy:
Lesson Safety Policy:
This policy enables piano teachers and students to prioritize their safety by refusing work/lessons in the presence of unsafe behaviors or environments. It promotes open communication, confidentiality, and non-discrimination, ensuring a safe and respectful learning environment.
Both piano teachers and students have the right to assess the safety of the lesson environment,
considering factors such as cleanliness, hazards, and adherence to safety regulations.